Terms and Conditions

Last updated: January 2025

Agreement to Terms

By accessing our website or using the services of Reliable Home Exteriors (operated by Alpha Sales and Services), you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our website or use our services.

Services

Reliable Home Exteriors provides home improvement services including but not limited to roofing, siding, gutter installation, window replacement, interior painting, and flooring installation. All services are subject to a written contract or estimate that outlines the specific scope of work, materials, timeline, and pricing.

Estimates and Pricing

We provide free estimates for our services. Estimates are valid for 30 days from the date of issue unless otherwise specified. Final pricing may vary based on unforeseen conditions discovered during the project. Any changes to the scope of work will be communicated and agreed upon in writing before additional work begins.

Payment Terms

Payment terms will be outlined in your project contract. Typically, a deposit is required before work begins, with the balance due upon completion. We accept various payment methods including check, credit card, and financing options where available.

Warranties

We stand behind our workmanship and provide warranties as specified in your project contract. Material warranties are provided by the respective manufacturers. Warranty terms and conditions will be clearly outlined in your project documentation.

SMS/Text Message Consent

By providing your phone number and opting in to receive text messages from Reliable Home Exteriors, you consent to receive SMS communications including appointment reminders, service updates, and promotional messages. Message and data rates may apply. You may opt out at any time by replying STOP to any message. Message frequency varies. For help, reply HELP or contact us at (513) 256-5577.

Limitation of Liability

Reliable Home Exteriors shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services. Our liability is limited to the amount paid for the specific service in question.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Ohio. Any disputes arising from these terms or our services shall be resolved in the courts of Montgomery County, Ohio.

Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of any modified terms.